Privacy Policy daun44

Introduction and Scope of This Policy

This Privacy Policy is issued by daun44, an online gambling platform operating under international licensing. This policy describes our practices regarding the collection, use, disclosure and protection of personal information of users who register or use the daun44 platform through the website daun44.one.

This policy applies to all daun44 users regardless of how they access our platform — whether through a desktop browser or a mobile phone. By creating an account or continuing to use daun44 services, you acknowledge that you have read, understood and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please stop using our platform and contact the daun44 customer support team, available 24/7, for further assistance.

Information We Collect

In operating the daun44 platform, we collect several categories of personal information, classified as follows:

Account Registration Information:

• Full name as per identity card (MyKad)
• Username of your choice
• Active email address
• Mobile phone number
• Date of birth for age verification (you must be 21 years old and above)
• Encrypted password

Payment Information:

• E-wallet details (Touch 'n Go eWallet, DuitNow)
• Bank account information for FPX transactions
• Digital wallet address for cryptocurrency transactions (USDT, BTC, ETH)
• Deposit and withdrawal history

Usage and Technical Information:

• Device IP address
• Browser type and version
• Device operating system information
• Login history and session activity
• Game data — bets, winnings, activity records within the platform

We do not collect sensitive information such as medical or religious information unless it is directly relevant to a specific service request you have made.

Purpose of Use of Information

The information we collect is used solely for the following purposes:

• Processing registration and managing your daun44 account
• Verifying your identity and ensuring you meet the minimum age requirement of 21 years
• Processing deposits, withdrawals and other financial transactions securely
• Detecting and preventing fraud, money laundering and platform abuse
• Providing 24/7 customer support in Malay and English
• Sending notifications related to accounts, promotions and platform updates
• Meeting legal obligations and international licensing compliance
• Continuously improving the performance and security of the daun44 platform

daun44 will not use your information for purposes unrelated to the services you have requested without obtaining your consent first.

Sharing Information with Third Parties

daun44 takes our responsibility for the confidentiality of your data seriously. Your personal information will not be sold, rented or given to third parties for marketing purposes. However, we may share information with certain parties in limited circumstances as follows:

• Payment Service Providers: Information needed to process transactions through Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency is shared with the relevant providers for payment settlement purposes only.
• Relevant Authorities: We fully comply with information requests from legitimate regulatory bodies or law enforcement agencies when required by law or court order.
• Technology Providers: Technical partners who help us operate the platform may have limited access to certain data, subject to strict confidentiality agreements.

All third parties involved are bound by data protection agreements that require them to handle your information in accordance with the same security standards as daun44.

Cookies and Tracking Technologies

The daun44 platform uses cookies and similar tracking technologies to improve your user experience. Cookies are small data files stored on your device when you visit our website.

We use cookies for the following purposes:

• Maintaining your login session so you do not need to sign in again each time
• Remembering your language settings and display preferences
• Analysing platform usage patterns for improvement purposes
• Ensuring session security and preventing unauthorised access

You can configure your browser to reject cookies. However, some functions of the daun44 platform may not work fully if cookies are disabled.

Data Security and Protection

daun44 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

• SSL encryption for all communication between your device and our servers
• Password storage using strong hashing algorithms
• Two-factor authentication (2FA) system for an added layer of security
• Regular security audits by an internal cybersecurity team
• Role-based access control (RBAC) for internal staff
• Platform activity monitoring 24 hours a day, 7 days a week

While we do our best, no security system can be guaranteed to be perfect. In the event of a data breach affecting your information, daun44 will take immediate action and notify you in accordance with applicable legal requirements.

Cross-Border Data Transfers

As daun44 operates under international licensing, your personal information may be transferred to and stored on servers located outside Malaysia. Every such data transfer is carried out with safeguards that are equivalent to or stricter than those required under Malaysian law.

We ensure that all cross-border transfers comply with recognised international standards, including binding data processing agreements between daun44 and the receiving entities.

Age Verification and Child Protection

The daun44 platform is intended solely for individuals aged 21 and above. We do not knowingly collect or process personal information from individuals below that age. During the account registration process, daun44 carries out age checks to ensure compliance with this requirement. ⚠️

If we find that information from an underage individual has been collected unintentionally, daun44 will immediately delete the relevant data and close the account.

Changes to This Privacy Policy

daun44 reserves the right to update or modify this Privacy Policy at any time. Any significant updates will be communicated to users via in-platform notifications or through the registered email address.

The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Continued use of the daun44 platform after those changes take effect is considered your acceptance of the updated version of the Privacy Policy.

We encourage you to review this Privacy Policy periodically to ensure you are always informed about how we protect your information.

Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way daun44 handles your personal information, please contact our customer support team:

• Live Chat — available directly within the daun44 platform, 24/7
• Email: [email protected]

Our experienced team provides support in Malay and English, and is ready to assist you at any time.